Top 10 Questions Answered

An 855Bugs van drives through a residential neighborhood Here at 855Bugs, we know homeowners and business owners have a lot of questions when thinking about enlisting the help of a pest control company to keep pests at bay. Oftentimes, people don’t think about pest control until they are already seeing signs of infestation. We know this can be a stressful time, and folks want to ensure they’re working with the most reputable, well-trained group of pest control technicians available.

That’s why we’ve put together a list of our most frequently asked questions. We always aim to be transparent with our customers and want you to have all the information you need at your fingertips. Read on to find out why we have been voted the #1 pest control company in Central Texas for 9 years running!

What kind of training and experience do your technicians have?

Our training program for our technicians is ongoing and never stops! The Texas Department of Agriculture (TDA) has specific training requirements and testing required to obtain different levels of certification. We strictly adhere to all TDA requirements, and our technicians start as apprentices, test to become a licensed technicians and move on to receive their Certified Applicator license. We also provide our technicians with access to Purdue University, a leader in technical education for the pest control industry. Additionally, we conduct monthly training meetings as well as extensive field training.

Are you licensed and insured?

Yes! We are fully licensed and insured.

How much does it cost to come by and take a look at my problem?

An 855Bugs technician kneels by the side of a beige house inspecting the siding.Inspections are always FREE! We have highly trained inspectors that know exactly what to look for beyond the pests themselves. We can identify entry points, areas in or around your home that may be attracting pests, and subtle clues that you have a problem (dirty, oily scuff marks on baseboards, for example, may be signs that you have mice). You can schedule a FREE inspection at a time that works for you by clicking the button below.



Do I have to sign a contract?

We do not have a contract in the traditional sense. Instead, we use Service Agreements because we believe both parties are agreeing to a partnership regarding your pest control needs. Our promise is to offer top-notch service every time, and we back that up with a warranty in exchange for you retaining our service for a year and your home being pest free. Pest control is year-round! The best way to maintain a pest-free home is prevention rather than reaction.

What do you use to get rid of pests?

Every pest problem is unique and so is the treatment strategy we use to solve the problem. We use multiple types of treatments such as repellant and non-repellant insecticides, baits, traps, and cutting-edge treatment strategies.

Is it safe for my family and pets?

All the tools of the trade are shown in the back side of a pickup truck.
Our team is mindful of the impacts of pests and pest control methods, both on our habitats and ourselves. We err on the side of health, for humans and our animal friends alike. We know that the stakes are high, and we don’t take it lightly. Protecting our environment and families is a responsibility we value and take seriously—we work to be good stewards and utilize the least toxic methods available. All of the products we use are approved by the EPA and the TDA.

Will the pests be gone after the first service?

Sometimes, but it really depends on the type of pests we are treating for! Some pests are pretty stubborn, and we’ll need to retreat your home in a couple of weeks after any remaining eggs have hatched. The best offense to protect your home from unwanted pests is a full, comprehensive, year-round pest management program.

What if the treatment doesn’t work?

We offer our customers a warranty so you never have to worry if, after the initial treatment, the pests are not completely gone. Some pest control strategies actually require more than one visit so we can ensure our treatment strategy is working properly.

Can you get rid of fleas?

Two black and white dogs are seen standing near the base of a tree.

Smo & Roper, furry friends belonging to Devon, Technician

Prevention is the best method to stay flea free! Sometimes, though, you keep your pets on preventative meds, maintain a well-manicured yard, and keep your home in immaculate condition – but you still find fleas! You wouldn’t be the first or the last – but it can be the last time you deal with fleas if you round out your pest management program with our help. Fleas are one of those stubborn pests we mentioned above. It will most likely take more than one treatment, but you can count on us to eradicate those tiny little nuisances!

Where can I find testimonials or reviews of 855bugs?

Over 16,000 homeowners have chosen us to protect their homes! See what they have to say by checking out our Google reviews HERE or by browsing our website and reading all of the wonderful updated reviews throughout each page!

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